Burnet, Duckworth & Palmer Technology
Welcome to the Burnet, Duckworth & Palmer Remote Access Technology Website. This site provides remote connectivity information for Burnet, Duckworth & Palmer lawyers and staff. Clients and others are invited to visit our public web site at www.bdplaw.com.
Use the Burnet, Duckworth & Palmer Remote Desktop Terminal Servers to access a wide range of BD&P programs and systems. The Microsoft Terminal Services Client comes pre-installed on Windows computers. Mac users can download a free client from Microsoft. Inexpensive Apps are available for tablets and smart phones. The server address is vts.bdplaw.net. Need help? See below.
NOTE: To facilitate the use of FileSite (the new DMS system), we have created a NEW remote access server called vts.bdplaw.net (vt.bdplaw.net has been discontinued). For BDP laptop users, a new remote desktop shortcut called "BDP VTS FILESITE" has been copied to your desktop. For home computers, you will need to update your settings and change the remote server name to: vts.bdplaw.net.
RSA SecurID Token Authentication
The RSA SecurID system performs two-factor authentication to enable users to connect to the Burnet, Duckworth & Palmer remote access system. A user requires both the current token code and a standard login-name and password to gain access to the system.
Banks rely on two factor authentication to enable bank cards. Users are required to identify themselves with two unique factors – something they have and something they know. Banks rely on the physical bank card and the PIN code. BD&P relies on an RSA SecurID device and the user credentials.
To get started you will need an RSA key fob or software installed on a smart phone.
- Contact the Help Desk to obtain an RSA keyfob.
- RSA SecurID software can be installed on an iPhone or Android device.
- Blackberry users see RSA for Blackberry.
Once the App is installed, contact the Help Desk for activation.
Smart Phone Synchronization
A variety of smart phone models can be used to synchronize e-mail and calendars with BD&P's electronic mail servers. Contact the Help Desk for assistance.
Business Continuity and Disaster Recovery Server
Burnet, Duckworth & Palmer maintains business continuity backup systems at a remote location. If there is an emergency or disaster, the backup systems will be activated. Technical instructions and links will be made available to lawyers and staff through this web page.
A Business Continuity Plan describes pre-planned responses to disaster scenarios ranging from loss of a single sub system to a building disaster. The Plan:
- Ensures that we have planned for a variety of common and uncommon incidents.
- Documents the steps necessary to respond to disaster.
- Aids in the development of backup plans and strategies.
Contact the Help Desk for more information.
E-mail the help desk for next business day service. Call 403-260-0300 to speak with a live person. Coverage is 24 hours per day, 7 days per week.